Jeep Liberty Power Window Problems – DIY Tips

9:34 am DIY, Jeep, Power Windows


Jeep Liberty rear door panel.

A Jeep Liberty window is falling down into a door at the alarming rate of one every minute! Kidding aside the Jeep Liberty does seem to have problems with a weak design for the window regulator. Typically the motor can be heard and the window can be raised by hand and temporarily taped in the up position until a replacement part can be purchased. The good news is that it is a really simple job even for a do it yourself-er (DIY), see the tips below.


1. First remove the small trim piece in the interior door handle bezel. And then remove the Philips screw.


2. Remove the Philips screw located in the door pull recess as pictured above.

3. Next pull the interior door panel away from the door. It is held by plastic clips, a trim tool or screwdriver may be used to pry it off, being careful not to damage the panel. Push the manual door lock button down through the hole in the door panel.


4. Un-clip the door latch rod on the backside of the door panel and remove it. Next remove the door speaker and take the moisture barrier off of the inside of the door. Take note of where the rod goes through the barrier. One metal clip will need to be removed that holds the window to the regulator, hook it with a screwdriver or pick and pull to remove it. Secure the window in the UP position to allow removal of the broken regulator.


5. Unplug the window motor by sliding the red retainer, squeezing the connector and pulling it from the motor. Once the motor is unplugged, remove the six 10mm bolts that hold the window motor and regulator to the door. There will be one plastic retainer on the cable that secures the cable to the door to keep it away from the window when it is in operation. After the cable is loose, the assembly can now be removed through the access hole in the door.


If replacing with a factory assembly, the motor should be already mounted to the regulator. Reverse the procedure outlined. When attaching the window to the regulator the clip stays on the regulator and can be secured by positioning the window and squeezing it together. It will pop on easily, now proceed with the re-assembly.

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149 Responses
  1. Richard McElroy :

    Date: June 26, 2009 @ 11:52 am

    Please any information on where i can get just the plastic clip that slides in the rail it is a press fit onto the coil drive spring i have had the dealer replace the whole assembly twice on drivers door three times rear door and now the passenger front just fell down my warranty does not cover it anymore and i am tired of this crap i get from jeep they do not seem to care about us after they sell us. The whole thing is not the problem it is only the stupid plastic part that slides in a sharp metal rail dumb design it wears through and then your done thank you so much

  2. dennisb - Auto Tool Sales :

    Date: June 26, 2009 @ 12:10 pm

    Richard, I see your dilemma. The dealer would be the only place I would know of besides a salvage yard. A check with aftermarket parts stores probably wouldn’t help on this one. Good Luck

  3. Ron702 :

    Date: July 19, 2009 @ 5:40 pm


    Thanks for the instructions and especially the pictures. The RR window on my 02 Lib fell and this will help a lot. First though, any suggestions on how do get the door open. It will only open 3/4 inch and then the latch catches on something. I’m suspecting the broken window cable may be keeping the lock mechanism from fully releasing. Would opening the front door and then removing the rear door hinge bolts from the front edge of the door help?

    Any ideas would be greatly appreciated.

  4. dennisb - Auto Tool Sales :

    Date: July 19, 2009 @ 7:03 pm

    Ron, You have ran into a snag. I’m not sure if this would be a good situation for a DIY project! Care must be taken not to damage the surrounding components or there could be even more cost involved than if a professional was paid for the repair to begin with.

    Removing the hinges will most likely not help because the latch won’t disengage. Seems like the door isn’t coming unlocked (most likely from a broken part from the regulator as you suspected) so that the door can be opened. If I were attempting this job, I would try a slim jim, like a locksmith would use to try to unlock the door so that the door can be opened. If that doesn’t work I would possibly remove the back seat, then try to remove the interior door panel. If this can be achieved then with the access to the inside of the door should allow you to see what is keeping the door from opening.

    If all else fails it may be worth it to call a locksmith to get the door opened or see if a local shop will do the entire job for a reasonable cost. Wish you luck.

  5. Armando :

    Date: July 25, 2009 @ 5:01 pm

    To Dennisb, Just disassembled a rear door on my liberty, the cable was way out of the tubing it is supposed to be in, it comes out towards the door lock by operating the mechanism to bring the window up.
    So do the opposite, operate the switch to bring the window down, maybe it pulls the cable in and let you open the door.
    If the cable it is completely out of the motor, then it will not be pulled in and some other way to get it out of the way will have to be found. I can think of a thin metal that can be slid from inside the window to try to push the cable down and out of the way.
    Good luck

  6. TJ :

    Date: August 3, 2009 @ 5:47 am

    I too had the same problem as dennis & found that it was indeed the cable coming out of the door lock mechanism, simply roll the window down & it should free right up. I too spoke to my dealer & they wont sell me the clip & only offered to permanently secure the window in the upright position. I hope the JEEP
    company reads this, cause I am totally disgusted with this & their front end ball joint problems & will never buy jeep again!!!!!!! my wife nearly lost her life when the ball joint broke on her while driving on the road, PS. it was an 2002 sports model, pretty sure all the 02 models had the same problem.. thanks a lot JEEP!!!

  7. Tony :

    Date: August 4, 2009 @ 9:09 am

    TJ, In my case, the worm coil had gone so far out that the gear would no longer catch it and therefore not move it at all. The only solution was to remove the door panel and pull it out by hand.

  8. John :

    Date: August 7, 2009 @ 8:40 pm

    We’ve got an 02 Jeep Liberty, and this is the second time the rear left power window has broke. I took it apart, hoping that I could fix it myself, but after looking at everything, I wouldn’t know where to start. Are there any decent service manuals that have diagrams of the mechanism (like Haynes or Chiltons)?

    I chuckle at TJ’s mention of the ball joint problem. We’ve had ours replaced 3 or 4 times (it once broke while driving about 4 years ago, luckily not on the highway).

  9. dennisb - Auto Tool Sales :

    Date: August 8, 2009 @ 8:18 am

    John, If I were doing the job I would buy the assembly like in the article. I’m not aware of any service manual that will show a diagram of the regulator itself. I have added a banner link at the bottom of the repair article for All Data Diy. All Data is used by professional shops and now is available for the do it yourselfer. They have made the cost very affordable, since there are different subscription levels to choose from. The repair information can be accessed on-line instantly after signing up. It’s good for saving money on projects now and for future projects that may come up…. like ball joints, water pump, power steering, etc.

  10. Liz Wilson :

    Date: September 8, 2009 @ 5:42 pm

    How can I temporarily put the window in the up position to avoid theft and rain damage, until I get her fixed?

  11. dennisb - on how to hold windows up :

    Date: September 9, 2009 @ 6:39 am

    Temporarily hold up car windows until they can be repaired.

    Liz, Providing the window moves freely up and down, many people just use tape to hold the window up temporarily; of course this will be a signal to all thieves that they may help themselves to loose articles in your vehicle without much trouble. Others have removed the interior door panel and propped the window up with a piece of wood. This can be dangerous since hitting a pothole or driving down a rough road could jar and break the glass. Another idea I’ve seen, is using a sheet metal screw strategically placed in the regulator to prevent the window from falling. If this is placed in a poor position, other damage can be done. The most simple temporary solution I’ve seen was the use of a suction cup device that was amazingly strong. One was placed on the interior side of both rear windows (both were bad). Be careful not to use one that is not really strong though or the the window may drop inside the door and break.

  12. Ed Henson :

    Date: September 18, 2009 @ 8:49 am

    Thanks for the Help!! I suppose that Jeep knows all about this and should have had a recall on the window regulators. There should be no wonder why Americans buy the foreign cars. Just the whole idea of this will send a consumer to another car manufacturer. Jeep has failed to stand by their products! This is my first and last Jeep! 2004 with 21K Miles and MINT–and this is happening–makes me wonder whats ahead, especially after reading about the ball joints.

  13. dennisb - Auto Tool Sales :

    Date: September 18, 2009 @ 10:58 am

    Ed, I understand your frustration, however there are problems with foreign cars as well. A quick search for any foreign model – you pick the make “________ problems” will certainly yield results.
    1. BMW comes to mind with window regulator issues.

    2. Nissan has it’s share of cam and crank sensor related issues and parts that are not available except as a complete assembly (which costs more).

    3. VW window regulators (see our blog on the New Beetle).

    4. Toyota with a tendency to accumulate sludge in the engine easily.

    5. Honda has had transmission problems.

    6. Audi has had electrical issues.

    So as you see, the list could go on. My recommendation is to research the car you’re interested in and decide on which vehicle is best for you… keep in mind that any car will break down eventually.

  14. Peter Alvarez :

    Date: October 11, 2009 @ 7:35 pm

    My left rear window broke for the 4th time since ive had my jeep and i decided to fix it myself this time. When i got the regulator out i found that the spiral cable has fed it self back into the main tube and i cant get it to feed back out. it seems to be stuck in the corner where the main tube and guide rail meet. Do you know of any tricks to get it out. if i can get it out all i need to do is buy a new bracket.

  15. dennisb - Auto Tool Sales :

    Date: October 11, 2009 @ 8:36 pm

    Peter, I’m not sure how it would be possible to free the cable. Maybe if the motor was taken off, it may allow a little more movement.

    Before spending too much time on that, I would see if the bracket is available by itself.

  16. Jason E :

    Date: October 17, 2009 @ 9:39 pm

    I permanently secured the window in the up position by using a long zip tie (or two connected together). I routed the tie through one of the two holes near the middle top of the door, around the [broken] plastic regulator and metal rail, back out the second of the two holes and secured the ends of the tie together tightly. I tried to pull the window down and it stayed tight in the up position. I also disconnected the motor wire connector so the kids wouldn’t cause any further problems with the spiral cable.

  17. Tommy :

    Date: October 25, 2009 @ 5:13 pm

    I used the zip ties like Jason suggested, this way works fine if you want to secure your window in the closed position. Thanks Jason.

  18. Jason :

    Date: November 6, 2009 @ 3:34 pm

    Regualtor broke here too.

    This is my temporary fix:

    Coat hanger. Make a small U-shape on one end and hook it under the window while it is up. Fold it over the door and make another U-shape and screw it under the door handle.

    I’ve been riding around for a month now.

  19. Taline :

    Date: November 10, 2009 @ 5:03 pm

    It is ridiculous that I had to replace 3 times the regulator of a 3 year old car, now they are not even making the model. so I have to change the motor of the regulator and a brand new window.
    No wonder why Chrysler went bankrupt.
    No more American cars for me, I am trading mine right away with a Japanese and will tell everyone not to buy American anymore.

  20. Lorraine :

    Date: November 24, 2009 @ 3:13 pm

    I have a 06 Liberty which is at the dealership waiting for the powers that be to determine whether they will pay for 2 windows to be fixed after my warrenty expire Oct 31 ’09. I had another window regulator replaced last year. So that’s 3 out of 4 different windows. Sounds like a major recall to me.

  21. Billy :

    Date: December 22, 2009 @ 7:41 pm

    The regulator on the right rear window of my 05 went out. I am not the original owner but it is evident the panel had been off before.

    After researching all the fixes and pricing parts, I used Jasons zip tie method above. Since my little ones are the only riders in the back, I am considering using the zip tie method on the other window as well BEFORE it breaks.

    After owning a Dodge Caravan for awhile and now this jeep, I am NEVER owning another Chrysler product. I have always driven Fords and had very few problems with them, My 2000 Taurus has had almost no problems and these Chryslers just fall apart around me.

    I have heard anecdotes where the accounting dept was always overiding engineering in parts quality for cost purposes. Until they change thier culture in a major way I dont think any restructuring will help them.

  22. Dave :

    Date: December 31, 2009 @ 7:03 pm

    2006 Liberty. Just had the 6th failure of window regulator. To date it’s been all four windows and the rear ones twice. Unbelievable that Chrysler can not even design a power operated window, that’s been fitted to automobiles for the best part of over 40 years. No wonder Mercedes wanted to get rid of them. Keeping Chrysler would have cheapened their quality image.

  23. ivey :

    Date: January 4, 2010 @ 5:42 pm

    Where’s the freakin’ recall??

  24. Chris :

    Date: January 5, 2010 @ 11:35 pm

    Why isn’t Chrysler doing anything about this? WTF? It’s 2010 and these have been failing for years now. Why doesn’t someone with some legal muscle go after them?

  25. Herb W :

    Date: January 11, 2010 @ 10:39 pm

    This looks like a good start for me. My (now my daughter’s) 2003 Liberty has had the right rear window requlator repaired twice at $300+ each time. My Jeep store would only parrot the 12-month warranty on repairs, but they did say there is a new “better” regulator in their supply system. So this Saturday my daughter and I will tackle this, thanks.

  26. dennisb - Auto Tool Sales :

    Date: January 12, 2010 @ 6:56 am

    There is an updated window regulator which uses an updated window – the updated window has a slightly different bracket attached. the updated version is to remedy the problem of the regulator detaching from the window. Some cases, the window seperates from the regulator and appears the regulator itself has failed when it’s just coming away from the regulator. I suspect some of the repeated failures people are reporting is this problem, since the owner may not know the specific problem unless they talked directly with the technician. A note of caution though; changing the window out adds more of a degree of dificulty to the job – it’s in a track/guide that cannot be easily manipulated. Some techs have been able to unbolt and twist them enough to allow removal and replacement of the updated window without removing the entire guide.

  27. Rick :

    Date: January 31, 2010 @ 3:14 pm

    The plastic retainer clip that rides in the groove of window – is that a separate piece or one unit altogether I don’t see it in the picture.

    If they are separate units how does the spring screw attach to the plastic window clip?

  28. dennisb - Auto Tool Sales :

    Date: January 31, 2010 @ 3:54 pm

    Rick, The window bracket has a stud protruding. Some window regulators have a metal spring clip and some are made of plastic. In either case that part of the regulator pushes on the metal stud and snaps onto it.

  29. Chelsea :

    Date: February 2, 2010 @ 5:50 pm

    Lorraine, I have the same problem. I have a 2006 Liberty and three out of the four windows are broke. I called a few dealers in the area and they all told me that they see this problem all the time. Why isn’t Jeep/Chrysler doing anything to fix this issue? I know that Jeep Cherokees and Grand Cherokees have had the same problem.

  30. Jeanne :

    Date: February 3, 2010 @ 1:52 pm

    I have had my Jeep Liberty(2006) since Jan. 2009. I bought it with only 22,000 miles on it. This week I came out of a store and found my back passenger window down. I knew I hadn’t left it that way..Now the motor in both rear windows makes a grinding sound, but they won’t come up or down. My son helped me get the window up, but it came back down as I was driving home. Now I have duct tape holding up the left, and the right is probably going to go any moment. I can’t afford to replace these windows..It should be Jeeps problem. I had a Jeep Cherokee for 9 years. It had roll up windows, and I never had a problem.

  31. BIG "D" :

    Date: February 6, 2010 @ 10:33 am

    Three times on my 2007 jeep liberty , rear window regulators have failed . I am about to contact Jeep and the NHSI about this persistent problem .

  32. eileen :

    Date: February 8, 2010 @ 3:00 am

    wow, i have a 2003 liberty, i’m the original owner. 50K miles
    was alarmed to see my rear passenger side window lower on it’s own. i never use the back windows. Have taped it up with electrical tape but it looks horrible.
    did anyone contact jeep?

  33. Jay :

    Date: February 13, 2010 @ 6:01 pm

    i can’t believe i’m reading this; just took my 06 (23K) liberty to pep boys today to get the left rear window fixed…for the third time. driver windo has come off the track once. but that’s it. it’s pitiful, but guess i’m luckier than most of these folks. actually its been taped up for almost two years now. it was so $$$ to get it fixed i jsut decided to leave it taped. gonna go try to fix it myself this evening. wish me luck…

  34. Steven :

    Date: February 21, 2010 @ 11:08 pm

    Newest complaint in what seems like a long series of complaints. 06′ Liberty, 78000 miles, the left rear window has fallen and trying to use the controls to raise it makes that god-awful grinding sound. Only thing to do is to physically push it up and hold it up with tape (but its in the garage for the moment).

  35. Jane :

    Date: February 25, 2010 @ 5:42 pm

    It’s snowing here in Colorado, and my rear,right passenger window is down. I took it to the dealership and they told me it would cost 525 bucks to get it fixed…what!? People actually pay $525.00 to get their window fixed? Unbelievable! I called Chrysler Corp. I was told someone will get back to me in 24 hours. Should I hold my breath? Has anyone else called the main headquarters?

  36. Jane :

    Date: February 25, 2010 @ 5:50 pm

    Update: The reason it’s so expensive to get the window fixed is b/c you need not only the regulator but a complete new window. Apparently the design was “faulty” so now the consumers have to pay for a new, better designed
    window(s) out of their own pockets. Hmmmm…what’s wrong with this picture?

  37. Robert Ratliff :

    Date: March 18, 2010 @ 10:11 am

    I too have a 2006 Jeep Liberty going on its 5th window replacement. Since this appears to be a known problem that Chrysler has done nothing to fix, I am contemplating a class action civil suit against chrysler. Anyone interested, please email me at

  38. Liz :

    Date: March 19, 2010 @ 9:06 am

    I have a 2007 Jeep Liberty. The third of my 4 windows started to fall this week. I’ve had the drivers window and rear passenger window fixed so far (and they scratched my car while fixing) to the tune of $498. My car has 60,000 miles so it is not covered. I was told I can’t buy a morot replacement because the whole window needs to be replaced. Is this true? I’m really not happy with this defect and can’t believe they have not corrected this problem yet..

  39. Rich B :

    Date: March 21, 2010 @ 12:40 pm

    Okay folks, I just had the door apart on my girlfriends Jeep Liberty. The problem is a crappy nylon bracket that holds the window. From the broken pieces that were in the door well it seems that there are at least three parts of the bracket that can fail. This window was repaired once already and the one thing that I noticed was there was almost no grease in the guide rail which would cause the bracket to fail at a much faster rate. Once the worm gear that drives the bracket breaks away it can come out of the run-out tube and foul the door lock. Replacing the bracket is only a short term fix, it can and will breack again. (As most of you have already noticed) There is an after market fix for this but it is galling to spend $80 for it and do the repairs yourself. If you take this problem to where you bought the car do not listen to any baloney that this is not a persistant problem. There are three Libertys on my street that have windows taped shut.

  40. Rich B :

    Date: March 21, 2010 @ 2:00 pm

    Need I mention that it’s only the bracket that’s the issue? If they are charging you to replace the entire assembly you are being taken.

  41. DOODLE :

    Date: March 21, 2010 @ 7:55 pm


  42. Steeve :

    Date: March 27, 2010 @ 1:00 pm

    Jeep Liberty 2006 bought used (20000Km) just over a year ago. Both rear windows failed on the same weekend a few months after the purchase, but was able to repair myself with metal wire & a bit of patience. Then, the front passenger window failed. When I disassembled the parts, I noticed that it had been repaired once before. Again, I used some metal wire to fix it (and still holding at this time). About 2 weeks ago, the driver’s window failed. Again, the regulator had been fixed before. I tried to use the same technique as for the other windows, but due to some previous damage, it keeps failing. I’m now looking for a replacement part, and found out about the new “improved” window regulator, which also requires to replace *a perfectly fine* window! Problem is, I live in Costa Rica and it would cost me almost $1000 USD to replace both parts from the Jeep dealership! Needless to say that I’m looking at other alternatives. Does anyone know if the new “improved” window regulator does indeed address the original issue (ie. piece of plastic joining the cable and the window)?

    This was my first ever American car… and probably the last one! I surely miss my CX-7 sitting at home right now! :-)

  43. Kelly :

    Date: April 6, 2010 @ 5:04 am

    2004 Jeep Liberty – Rear driver side window broke 18 months ago – was repaired by a friend and it is now broken again (the regulator). I contacted Chrysler – they are going to cover the repair/parts 100% for me! Its only 1 window broken right now …hopefully if it happens to any others in the future they will help me again. would be nice if they did a recall and replaced all 4 windows for free..but for now, I am satisfied they are covering this broken one now!

  44. Keith :

    Date: April 13, 2010 @ 11:59 am

    I must say, I have joined the broken window regulator club x 2. I bought my 06 Liberty on March 8th, 2010, used with 32000 miles. Excellent condition. Second day driving, the driver side front window failed after I rolled it back up, “Pow!”. Luckily, it was covered within my 30 day warranty. I took it back and they were able to repair it within 2 hours with a new regulator assembly and window that had an updated fix. I didn’t relize these models were notorious for this problem. Yesterday, April 12, its getting warm here and I decided to roll down my windows again, this time the rear passenger window, “Pow!” and won’t come back up. Good thing I bought the extended warranty for this type of problem, I’m covered for another 5 years/60,000 miles with only a $50 deductible. So now I at least know I’ll be waiting for 2 more windows to go. This is sad and costly for everyone. Soemthing like this should have been a recall to save everyone time and money! So far its the only complaint I have about this vehicle.

  45. Jake :

    Date: April 16, 2010 @ 6:39 pm

    I am having the same problem as Ron702. I managed to get the door panel off from the inside, but I still can’t figure out how to get the door open. I can fix the regulator but can’t figure out the door. Please help!

  46. Rob :

    Date: April 28, 2010 @ 9:59 am

    Once the Door panel is off, follow the white tube that houses the worm gear cable back to the door latch and pull the worm gear cable out. some how that is getting wrapped in the latch mechanism. I just figured this out myself.

  47. Julie :

    Date: May 1, 2010 @ 1:49 am

    My daughter is now repairing one of her rear windows in her 03 liberty for the 5th time! It’s hard to believe after reading all the comments here that Jeep hasn’t had a recall on this. At least now, after 4 repairs, we know how to fix it!

  48. Larry :

    Date: May 4, 2010 @ 12:24 am

    06 Jeep Liberty= rear passenger window twice and drivers door window once! I agree where the hell is the recall?

  49. Nancy: :

    Date: May 8, 2010 @ 12:41 pm

    Guess I’ll join the line of disgruntled Jeep Liberty owners. I just took my 05 Jeep Liberty to see how much it would cost to repair, since I am no longer covered under a warrantee. The quote was over 500.00. This is the fourth time my two rear passenger windows have broken. First time I took it in I had taped the window up. It looked like a nightmare. They proceeded to fix the other side good window. Hello can’t you see all the tape. Took it back and they fixed the right window. Then the good window they fixed broke. Had that fixed. Now the other window broke again. Only now no warrantee. I am disgusted with Chrysler products. Will never buy another one.

  50. Laverne Johnson :

    Date: May 11, 2010 @ 10:40 pm

    My 2006 Jeep Liberty window made a funny noise when I was letting the window down. The window wouldn’t go up or down when I pressed the button. I had let the window up by hand. The window later fell down into the door and I can’t get it up. My rear window has been open for two nights now. I hope nobody enter my vehicle. I don’t have the money to repair the vehicle right now. I was very surprised that this could be happening to a 2006 Jeep.

  51. wayne and barbara :

    Date: May 29, 2010 @ 5:41 pm

    Bought a 2004 liberty and 2007 pt cruiser big mistake the jeep window fell down and the worm cable looks stuck the cruiser air bag light wont go off not many miles on either one where are the recalls! will not buy another chrysler car again THEY TOOK OUR BAILOUT WHERES MINE!

  52. Gene Pfantz :

    Date: May 30, 2010 @ 11:05 am

    Use of two plastic doorstops (small) and wedge them into the raised window firmly, on the inside so as not to tip off the creeps.

  53. kathy baker :

    Date: May 31, 2010 @ 3:37 pm

    My rear window of my 2006 liberty is now down inside my door. Motor seems to be running but nothing happens. After reading all the post it sounds like the regulator. We have the added plus warranty, will the repair be covered? Thanks

  54. dennisb - Auto Tool Sales :

    Date: May 31, 2010 @ 5:19 pm

    Kathy, Usually extended warranties will cover a window regulator unless you have just a drivetrain warranty.

  55. Wayne K :

    Date: June 5, 2010 @ 9:58 am

    This is the third time for me on my 05 Liberty rear window falling down. I was ripped off before but not this time. Thanks for the photos and info. Just used a cable tie (around the bottom of plastic window holder and through the two holes in frame) to secure window at top forever.
    Problem solved. Shame on Chrysler.

  56. Mark :

    Date: June 10, 2010 @ 5:38 pm

    I just got done with the 9th regulator being replaced on a 2004 Liberty. 1 each on the fronts, 4 on the driver rear, and 3 on the passenger rear. Jeep has done nothing and actually acts surprised when you call the headquarters; asked them what rock they live under. So far I am $400 into this with my 7/70 warranty, but the frustration and lack of confidence is killing me. Filed complaint with NHTSA although I doubt it will help. The fact that an aftermarket working fix (metal piece) is available and Chrysler cannot step up and fix this in a similar fashion is unacceptable.

  57. bart :

    Date: June 12, 2010 @ 9:08 am

    you guys need to listen to Mark. to get a recall you must start fileing a complaint with the feds. it takes a lot of complaints to get their attention.

  58. Rochelle :

    Date: June 21, 2010 @ 7:40 pm

    Hi! The two rear windows will not go up nor down on my Jeep Liberty 2002. Does anyone know where the parts for fixing the window can be found? Also, has anyone heard about a recall on the windows.


  59. Nikki :

    Date: June 23, 2010 @ 4:26 pm

    This is the THIRD time my driver’s side rear window has broken. Personally, I am sick of this. I am about to call Chrysler as well as NHTSA. It is ridiculous to have to constantly repair a vehicle due to poor craftsmanship.

    Everyone PLEASE file a complaint with NHTSA. This is too ridiculous.

  60. Micki :

    Date: June 28, 2010 @ 3:41 pm

    I have a 2002 Jeep Liberty Sport and have had my regulators go out 11 times now! It is beyond ridiculous and there is nothing getting done about it. When I do take my car to get fixed at the dealership they just say, “Don’t feel bad, it happens to a lot of people” Gee, that makes me feel so much better as I would have paid close to $4000 just for the same part breaking. Really puts me at ease.

  61. Anton Smith :

    Date: July 1, 2010 @ 8:19 pm

    Both rear windows in my fiance’s car just busted (on the same day)

    I’m planning on fixing the window myself and then trading the car in for a smaller non-Chrysler automobile. I don’t want to drop $1000 to fix the windows before getting rid of the car, but I don’t want to take the hit on the trade-in either.

  62. Edward M. Fleming :

    Date: July 3, 2010 @ 1:36 pm

    I have a 2002 Jeep Liberty Sport, also with window failure on the left passenger side. At the same time, the door lock for this door will no longer release. Jeep should be “recalling” in order to save their reputation. How is the door lock and window failure connected? Any ideas? – Thanks,ED

  63. dennisb - Auto Tool Sales :

    Date: July 3, 2010 @ 4:01 pm

    Edward, sometimes the cable for the regulator can come out and interfere with the door latch, preventing the door from opening (it jams the latch). In that case the interior door panel has to be removed (while the door is still closed). You remove the two screws and pull on the panel. Then disconnect the rod. Usually you can yank the cable and it will become freed from the latch. Then the door can be opened and the regulator can be replaced. See the image below of the cable that can sometimes become jammed in the door latch.
    Liberty regulator cable
    There’s a plastic retainer that clips into a small hole in the door to keep the cable housing away from the window during operation, see below.
    Plastic retainer.

    Position of hole where clip goes.

    The retainer hole position is in the image above.

  64. Mike :

    Date: July 19, 2010 @ 8:50 pm

    I just experienced the window problem on my 06 Liberty on the rear passenger side. Thanks for all the info and pictures. I decided to use the zip tie method to secure the window in the up position. My wife asked me about fixing it and I said that I just have to get used to the idea that my Jeep window won’t go down for me, just like some of the women in my life! We already know what analogy we use for the way Chrysler is treating us. I’m buying a rice burner next time.

  65. Tammy :

    Date: July 19, 2010 @ 9:13 pm

    I too will be joining the club. I am on window regulator #2 in 18 months. I have an 02 Liberty Sport. I guess you could say I am luckier than some of the other posts. I will be calling Jeep when they are open to see if they will pay. I have also filed a compalint with NHTSA.

  66. C.LIU :

    Date: July 19, 2010 @ 9:36 pm

    I have two jeep liberty 2003,2006 both occured with the same window drop problem. I think Jeep should recall and fix the problem without costing consumer more money to repair. In the meanwhile stay away.

  67. Annette :

    Date: July 20, 2010 @ 12:07 pm

    I have a 2004 Jeep Liberty & today is the 2nd time I have had to have the drivers side power window worked on – has something to do with motor ass’y to the tune of $350.00. Aren’t these windows made to use & not just leave in up or down position permanently?!!

  68. Scott V :

    Date: July 23, 2010 @ 10:52 am

    Check me in with the third regulator failure for my 2006 Liberty with only 20,000 miles on it. I just got off the phone with Jeep who advised there will be a recall coming out in “August 2010.” to address the window regulators. They advised that I could be refunded for all documented repairs. No do I wait? Do I buy a high dollar window replacement from Jeep and hope for a rebate? Do I buy the $90 aftermarket repair and just fix it? This is the second failure on the passenger side front. The rear failed once and the Drivers side rear has also failed. I put the aftermarket repair in the driver’s rear and it seem to be holding well. The advantage was that I did not have to change the glass. My rear windows are tinted and I bet I WILL NOT be compensated for the loss of the tint when/if a recall ever comes through.

  69. Patrick :

    Date: July 23, 2010 @ 2:44 pm

    The rear left driver side window on my 2006 Jeep Liberty has just decided to stay open. This is my first experience with this problem, but from reading this and other blogs, it will not be my last. Thanks for the excellent instructions and solutions offered here. I take heart in Scott V’s post that a recall may be in the works.

  70. Mary Sue O'Brien :

    Date: July 23, 2010 @ 6:17 pm

    To Scott V,
    How did you go about contacting Jeep? I would also like to gather some information about a possible recall so I can decide whether or not to get my window fixed. Thanks for the help

  71. Manuel :

    Date: July 23, 2010 @ 8:50 pm

    I just start to have this problem today, i read the coments and instructions here and i did try to fix it, i found that the cable for the regulator did come out and i want to know if i need to change all the motor and the regulator or if i can do something because the window dont stay up even if the motor still working . . . what can i do?

  72. T.J. :

    Date: August 3, 2010 @ 12:16 am

    I am having to have the rear window on my ’05 Jeep Liberty fixed for the 6th time in the last three years. What is going on? I feel like the company is not “fixing” the problem because it is such a lucrative business. One little part must have generated millions for Chrysler!

  73. Jenna :

    Date: August 9, 2010 @ 8:04 pm

    I just replaced the one in my driver’s door in about an hour. Thank you so much for the awesome info and pics. The only part that I had a hang up on was removing the power from the motor. Maybe a little more instruction or a few pics to help with this! Lol.

    Thanks again.

  74. Robert :

    Date: August 21, 2010 @ 1:19 pm

    2002 Jeep Liberty Sport…I just came from the outside from repairing the rear drivers side window and the passenger side window and door…well the door anyway. It’s obviously a major issue with these vehicles. The rear passenger door had become jammed and we’ve not been able to open it for a while. The window would not work and had to be jammed with something to keep it up. Long story short, i finally figured out how to get the inside panel off with the door closed, notice the worm drive was extended into the door latch. I pulled it out thus enabling the door to open and now I guess I’ll have to buy a new window regulator to repair the window.

  75. klop56 :

    Date: August 23, 2010 @ 10:18 am

    Good pictures – helpful. I managed to get the door panel off – but I can’t unclip the door handle thing – mine looks different from yours and I can’t figure out how to do it. It would be more helpful to me if more photos were posted between steps 4 and the last steps because I can’t see what needs to be replaced or how to actually replace it.

    I really just want to jam my window up permanantly – any suggestions?
    My warranty has expired (last month) and I can’t afford to get it fixed.

    I have a 2005 Jeep Liberty Sport.

  76. dennisb - Auto Tool Sales :

    Date: August 23, 2010 @ 11:40 am

    Klop56, You may be able to work arounf the door panel. Try raising the window up manually… Visit our car questions page to get more personalized help if needed. Good Luck.

  77. michelle :

    Date: August 26, 2010 @ 6:03 pm

    I have a 2002 Jeep Liberty and guess what….my window regulator has gone out again. I have already had it replaced 4 times(rear windows). Now, I will have to replace it for the 5th time. So disgusted with this crap! Don’t know why they can not get their head out of their butt and come up with a solution for this problem. I do have a solution though….whenever I get rid of this vehicle I will NEVER buy a JEEP again!! I carry duct tape in my car all of the time b/c you just never know when it will go out again. I just had it replaced in June….so this time it has only lasted 2 freakin months!

  78. dennisb - Auto Tool Sales :

    Date: August 26, 2010 @ 7:05 pm


    I understand your frustration. A couple of points though.

    1. It may still be under warranty for parts and labor. Most repairs are at least 3 moonths or 3,000 miles. Sometimes 12 months or 12,000 miles.

    2. In some instances with repeated failure like this, it may in fact be the window bracket bent slightly. If it is bent, it can easily come undone (unclipped) from the regulator. The tech may not realize the window regulator is ok until he is ready to install the new one (by then it more than likely is getting replaced regardless). It may be worth it to verify the problem by removing the door panel and inspecting it (if it’s not covered under the repair warranty).

  79. rob :

    Date: September 7, 2010 @ 2:50 pm

    Jeep rep was awesome called them explained my issue with 2006 3.7 Liberty and how window fell. Rep gave me a incident number told me that he was recommending a good faith work order for me to have dealer fix at no cost to me and that Jeep was aware of on going problem and was considering a recall. I was so impressed by Jeep that they were willing to pay for my problem without being forced by the government like Toyota. Just another reason why I bought a USA product.

  80. Leanne Jake :

    Date: September 8, 2010 @ 9:26 am

    Just dropped off my 2007 Liberty at my garage. It’s out of warranty so I didn’t bother with the dealer. Rear passenger side window starting slipping down on its own and yesterday it just slid all the way down completely. Already had my driver window unit repaired in 2008 but that was at least covered by the warranty. I’m not looking forward to my mechanic’s call after reading these posts. Maybe a call to Jeep is in order like Rob above made?! I can only hope I can yield results as positive as his!

  81. Leanne Jake :

    Date: September 9, 2010 @ 10:23 am

    No Big surprise…$431 later I have a new regulator and window. My mechanic was surprised when he called over to a dealer to get the parts that they had plenty in stock. He made a commment to them that they are obviously aware of a serious issue and when they agreed, was dismayed to see that no efforts are being made to help Jeep owners out with this.

    One positive note I guess is that he showed me the old one and explained to me how they changed the design so that it shouldn’t happen again as opposed to replacing everything with the same faulty design and parts. If the new regulator for some reason goes out ever again, you at least won’t have to buy a new piece of glass.

  82. Wanna buy a Jeep? :

    Date: September 10, 2010 @ 5:23 pm

    Phhht…This makes SEVEN times!

    Have had the NEW and IMPROVED parts (including New Glass)installed on the last two broken windows, and they are still falling down. So don’t kid yourself, the “NEW” parts aren’t any better! The left rear was just fixed 2 months ago and is already making nice scraping sounds now as it rolls up, and the right rear just fell two days ago. THESE WINDOWS HAVE BEEN ROLLED DOWN EXACTLY “TWICE” SINCE THE LAST FIX!

    Great vehicle as long as you don’t leave anything of ANY value in it when you park musical gear etc…haha ridiculous huh?

    Hahah, I can see the ADS for the NEW models now…”Comes with a Brand new COMPLIMENTARY roll of DUCT TAPE for that SECURE feeling only JEEP can provide”…and for the extended warranty we also provide the “COVERS ALL” kit, which also includes scissors, zip ties, phillips screwdriver,coat hanger, door stops, AND suction cups! for those who long for that EXTRA Degree of comfort and security!.


  83. ChrisH :

    Date: September 11, 2010 @ 9:56 pm

    DO NOT GO TO A DEALER!! I just installed the METAL replacement product sold by XXXXXX. It cost me $100 with shipping and it will definitely last as long as my daughter keeps the Jeep. You can save $200-$400 by doing it yourself with this product. Go to They include fantastic step-by-step instructions too!!

  84. dennisb - Auto Tool Sales :

    Date: September 12, 2010 @ 9:31 am

    ChrisH, I appreciate you taking the time to comment and let us know how your window repair went. However, I have X’d out the name of the website you listed. The company seems to be a very small operation with no phone contact information. Also, my attempts to contact them by email was not responded to. While your experience was positive, we recommend that consumers only deal with companies that are accessible by phone if needed. Companies should be available for following up on orders if needed and for product support. Have a great weekend!

  85. George :

    Date: September 17, 2010 @ 10:55 am

    My wife’s 2006 liberty’s two back windows failed within the first two years (after the warranty), so I just used a metal hanger to lock them up.

    Now the driver’s side front is acting up.

    It’s really crappy of chrysler not to recall this.

  86. Henry :

    Date: September 20, 2010 @ 12:35 am

    I just had my 1st encounter with the dreaded defective Jeep Liberty window regulator , it cost me $222 at the dealer to have a new regulator and a new rear driver side window installed , I never even opened the window that failed …from the horror stories I’ve heard and read here I’m considering trading my Libby in for a 2 door Wrangler at least they have crank front windows and no rear windows .

  87. Dan :

    Date: September 20, 2010 @ 8:12 pm

    I have had 4 of the regulators fail on my daughters car. After the first one I decided to CSI the second faulty one. The problem is the weak plastic slide that attaches the cable to the window. I decided that the unit I had was no good any more, so I reworked the plastic piece with some steel reinforcing wire. Not easy. But, I have not had a failure since. I will take pictures when the last one fails and post them back.


  88. Djohn :

    Date: September 21, 2010 @ 4:29 pm

    After more than 2 window issues/repair resulting in costly repair bills, I decided to file a defect complaint via online:

    Didn’t know if I could post this here or not, but looks as if I’m not the only person having power window issues!!!!

  89. dennisb - Auto Tool Sales :

    Date: September 21, 2010 @ 4:56 pm

    Djohn, I understand your frustration, however I don’t see how lack of window operation could be considered a safety issue.

    Here is an exceprt from the Government complaint site;

    Your complaint information will be entered into NHTSA-ODI’s vehicle owner’s complaint database and used with other complaints to determine if a safety-related defect trend exists.

    •If a safety-related defect exists in a motor vehicle or item of motor vehicle equipment, the manufacturer must provide a remedy at no cost to the owner. Your complaint is the first step in the process.

  90. Steve Trent :

    Date: September 22, 2010 @ 11:27 am

    Just a quick note to say thanks for posting your “most valuable” information. Guys like you amaze me with your talent and willingness to share.


  91. dennisb - Auto Tool Sales :

    Date: September 22, 2010 @ 11:46 am

    Steve, I remember a long time ago when I was around the age of 17 – I mistakenly walked into a repair shop at a dealer instead of the parts department (at a chevy dealer). I had MANY cold stares from the mechanics!

    It was a very awkard feeling. When I became a mechanic, I always remembered how that felt. I’ve made a deliberate effort to make customers feel comfortable and communicate with them in a way I knew they could understand. Now that I have a successful tool sales company, my way of giving back is by providing information on this repair blog.

    Thanks for the pat on the back!

  92. Ben :

    Date: September 24, 2010 @ 7:20 pm

    I recently purchased a Jeep Liberty 2006 with 61K miles at a Dealership. The dealership is pretty reputable. I have had the damn thing in the shop twice already for coolant leaks. They replaced the water pump and also replaced the thermostat on the second visit. All under warranty. Now today I go out to my car after work. My back window was down. The damn thing won’t go up LOL. I have it duct taped for now. I haven’t even put a 1000K miles on this car and have already had this many problems. I feel like exchanging this vehicle for another one.

  93. Lori :

    Date: October 3, 2010 @ 12:01 am

    I have the same problem with my window,and today i called Chrysler today to ask if there was a recall,after reading all these complaints and of course NO there isnt,they suggested writing Chrysler Customer Care for re-embursement along with reciept and an explanation-WHAT A JOKE!!!!They just dont care!!!Bottom line!!!

  94. Lynn :

    Date: October 3, 2010 @ 2:02 pm

    Crap, I just joined the club. My 2003 Liberty Limited RR passenger window, and now it is all the way down. All I hear is a grinding noise.

    Until I can get it fixed, how do I tape it? From the inside? What kind of tape can I use that will not harm the paint, or the interior? And it is all the way down now, how do I manage to get it up enough to raise it back up? TIA

  95. dennisb - Auto Tool Sales :

    Date: October 3, 2010 @ 2:27 pm

    Lynn, DON”T USE TAPE. I recommend a suction cup. If the window can’t be grabbed and pulled up out of the door, the interior panel may need to be removed to be able to push up on the glass. The interior door panel at least comes off fairly easy.

  96. Lynn :

    Date: October 3, 2010 @ 3:07 pm

    Thanks. Where do I find a suction cup like this one?

  97. dennisb - Auto Tool Sales :

    Date: October 3, 2010 @ 5:01 pm

    Lynn, we sell them just click on the image to see the product listing. You may also be able to find one at a local parts store 😉

  98. valmetshooter :

    Date: October 9, 2010 @ 10:40 am

    Newest member here

    2005 Jeep Liberty Sport…rear left window dropped. Poor design.

    Fixed it temporarily by using a coat hanger to form a bracket to hold the window in the up position…simply made a hook to grab under the window, then then bent the rest of the part of the hanger downward on the inside of the door….then put the door panel back on. Held in place, and the window is up nice and tight until the dealer can squeeze me in.

    can’t believe the number of complaints on this…no wonder American auto makers are sucking.

  99. jim :

    Date: October 10, 2010 @ 4:20 pm

    How do I secure the power window cable to my 1999 jeep cherokee it keeps pulling out of its guide.

  100. tim :

    Date: October 16, 2010 @ 3:59 pm

    I joined the club today! damn. 2006 jeep liberty, and of course rear left window is down…. my situation is that the cable is stuck in the plastic housing at the bend… cant seem to get it unstuck. This is crazy and jeep should have done a recall 4 yrs ago!

  101. tim :

    Date: October 16, 2010 @ 4:04 pm

    Wonder if peter alvarez ever got his cable out… I really hope he did and he can tell me how… cant msg or email him directly on here can I?

  102. Mike :

    Date: October 19, 2010 @ 6:24 am

    How do I separate the window from the regulator in an 07 Jeep Liberty? I have the new regulator (factory) but I don’t see clips and I can’t see if there is a hole in the window. HELP pleeeeze.

  103. dennisb - Auto Tool Sales :

    Date: October 19, 2010 @ 7:07 am

    Mike, there could be two different types. One will be a metal clip like in the picture. The other one will be all plastic. You can look at the new one to determine which one you have.

    Liberty Window Regulator Clip

  104. steve :

    Date: October 27, 2010 @ 3:32 pm

    I’ve had my 07 Liberty for a year. My right rear window fell down about 6 months after I got it and my driver window fell down this week. I had a friend put a piece of wood under the window in the rear.

  105. Mike :

    Date: November 3, 2010 @ 3:49 pm

    Hey Dennis, I was having the same regulator problem on my 07 Liberty and saw some saying to contact Jeep, so after some calling I got them to take care of the problem for free. It is worth the effort. I told them that I have owned many jeeps in my life (which I have)and wanted to contiue to. Although they need to stop using cheap parts. Thanks for your help!

  106. Cody :

    Date: November 10, 2010 @ 12:22 pm

    I will admit I’ve had power window issues on other vehicles, but no unit appears as poorly designed as my 04 Jeep Liberty. Whoever thought to snake a long cable through the door, make a sharp kink and glue on a little plastic clip is an utter dumb a**. Two windows have been fixed at $400 a piece, one I just secured closed with a zip-tie, and one of the repaired units has gone down again, another candidate for the zip-ties. The real confusion is that the windows, especially the rear ones are rarely touched, and are still breaking. I think by now someone should be able to figure out a way to twist this into a safety issue. I need to commend Chrysler for manufacturing the worst vehicle I’ve ever owned. I really can’t wait to get rid of this lemon. Hello Toyota!

  107. dennisb - Auto Tool Sales :

    Date: November 10, 2010 @ 12:45 pm

    Cody, I fully understand your frustration. However Toyota has had their share of issues lately. I know people that work in the service department at a local Toyota dealership which are keeping very busy with all of the recent campaigns (recalls).

  108. Cody :

    Date: November 11, 2010 @ 3:36 pm

    I won’t dispute that every vehicle comes with its fair share of problems. I think a vehicle with such an obvious design flaw, regardless of safety implications, should be investigated and acknowledged by its manufacturer resulting some remedy for the trouble. Whether that be tweaking the design or simply some reimbursement for repairs. Overall, what I’m trying to say is that due to my experience with Chrysler products and service recently, they will not be receiving return service from me. (BTW, thanks for the DIY breakdown)

  109. dennisb - Auto Tool Sales :

    Date: November 13, 2010 @ 10:51 am

    Cody, I agree. Quality or “lack of” is obviously a determining factor when consumers are considering a new purchase. Hopefully the American car manufacturers can get their act together – I truly beleive most Americans would like to purchase from one of the big 3. Our household has a Chevy Impala SS, a Dodge Dakota and a Ford Mustang. How these hold up will help to determine our loyalty to American manufacturers next time around!

  110. Norm :

    Date: November 15, 2010 @ 6:13 pm

    got my 2006 liberty about 6 months ago. 2 days ago my driveside back window was down. I tried to put it up and of course nothing happened. got on line to see what i could find out, holy crap, couldnt believe what i was reading about all the people with the same problems. Looks like nothing is going to be done about this problem. So not willing to spend $149 to replace motor and regulator and would never let a dealer work on it, i took matters into my own hands.removed all the components and like others , the cheap plastic piece that connects the window to the regulator was broke.i simply drilled 2 small holes in the plastic piece, then took 2 wires and looped it around the regulaor and twisted them very tight then ran the wire through the holes and swisted them tightly on the back side of the plastic piece. the holes must be drilled close to the center so the wire will fit in the track and not drag. Took about 2 and a half hours but saved alot of money. so far so good.

  111. Rosemary Gonzalez :

    Date: November 18, 2010 @ 2:57 pm

    I purchased my 04 Jeep Liberty brand spanking new in December of 03 and of course as soon as the warranty wore off these damn window regulators started breaking down. I have replaced all windows too many times. I need to get information on who the manufacturer is on these parts so I can give them my piece of mind. Definitely, they need a recall.

  112. dennisb - Auto Tool Sales :

    Date: November 24, 2010 @ 2:10 pm

    The latest news on this problem. It has been reported that Jeep will repair windows on 2005 Libertys with a $100 copay/deductible. No copay required on 2005 and 2006 models. Contact your local dealer for details – I have not been able to find anything in WRITING yet. At this point we are unsure if this is an actual recall or a silent campaign – seems to be on a case by case basis. This extension of the warranty is obviuously due to public outcry regarding a very poor design.

    Click to see the related article on Jeep Grand Cherokee interior door handles. NHTSA complaints may accelerate a response from Jeep on yet another short coming.

  113. Terri Roberts :

    Date: November 25, 2010 @ 12:44 pm

    I have a 2006 Jeep liberty. It is 4 years old and 36K miles on the vehicle. I just had the fourth motor go out on the window. I have owned two Jeep grand cherokee’s and never had these issues. I am very disappointed in this line of vehicle and have always loved the jeep line and really am thinking I am done with jeep. The dealership I take it to does not really care that this is a problem only are too happy to take my hard earned money to fix the problem because if do not have a functioning window opens the door for car thieves or getting rain into the car. Very frustrating!!!
    Terri Roberts
    unhappy customer

  114. Megan :

    Date: December 4, 2010 @ 7:58 pm

    I am currently replacing the passenger side window on my 2007 Jeep Liberty (already had the driver side replaced a few months ago…not paying for that again). My dilemma is that the spiral cable is stuck inside the plastic tubing and I cannot get it out…this is where the plastic piece that breaks off is lodged and the whole thing is stuck. Does anyone know if I can buy a replacement or does anyone have any tips to remove that piece? Thanks!

  115. mike :

    Date: December 5, 2010 @ 11:09 pm

    Dennis,what about the 2002’s? any word on those?

  116. dennisb - Auto Tool Sales :

    Date: December 6, 2010 @ 7:36 am

    Mike, no news on any other years. You could check with the dealer but as far as the news I’ve heard there’s not any consideration for dealers helping out with 2002’s.

  117. Geoffrey :

    Date: December 11, 2010 @ 6:45 pm

    2002 Liberty… on my third window as of today. First time on this excellent website… had no idea of all the great company I am in. Decided just to zip-tie the window up (a very simple procedure, just place the zip-tie through the 2 small holes while holding the window up, connect and pull tight). Put a “safety complaint” in as well FWIW.

  118. Cody :

    Date: December 26, 2010 @ 10:17 pm

    2 more window failures since my last visit to this forum. Thoroughly agitated about this entire situation with the 02-06 Liberty, I warmed up the vacuum tubes, hopped on the interweb, spent a good day searching and finally found these guys These metal brackets ought to outlast every other part on this vehicle, and I will gladly post an update once they arrive and get installed. I recommend EVERYONE owning this vehicle install a set to go around and be done with all this horse sh*t.

  119. p4tner :

    Date: January 6, 2011 @ 11:34 pm

    Those that had the dealerships fix the window regulators…..did they replace the window as well or just the regulator?

  120. mike :

    Date: January 9, 2011 @ 8:18 pm

    I was locked out again, after paying and watching locksmith, went to work on rear right window, not luck so since it was ten degrees and snowing, i lightly punched the top of the window and it fell an inch, do i need a regulator or is it just out of the track, going to check tomorrow.

  121. linda :

    Date: January 21, 2011 @ 6:32 pm

    When I picked up my Jeep Liberty in 2006 with less than 1000 miles on it the window was down so it had to stay and get fixed. Then a short time later, another window, then warranty expired – dealer had moved from my area so I went to a mechanic shop nearby and paid approx. 200 dollars. Now another window has gone down and on the same day I get the letter that they will extend the warranty and reinburse prior repair costs. Does anyone know if that warranty will still be in effect for me since I used someone other than the dealer? If so, do you think I’ll qualify for a refund?? Thanks

  122. Keith :

    Date: January 28, 2011 @ 9:30 pm

    OMG if i had only known. The wife’s 03′ Liberty Driver’s rear just went out. I have the rail guide (metal piece with the glass trolley) and the runout cable pulled from the door. Are there model numbers or part #’s for these? the motor seems to work well.

  123. Barry :

    Date: February 2, 2011 @ 8:10 pm

    I talked to a Jeep Service Rep (at the toll free # on their Website) this morning about the warranty extension for the window operators. He said it was issued for 2006 & 07 Liberty’s only. It didn’t apply to my 05′.
    I’ve had the same regulator replaced 3 times by the dealer. The strange thing is the window never gets operated. The plastic part in the regulator is what fails. I’m ordering a new metal aftermarket replacement part. No way Jeep and/or their dealerships are going to gouge me again!

  124. Terri :

    Date: August 15, 2014 @ 7:22 pm

    Three of my four windows have done this. I just recently found out the (which has now expired) re call/ warranty only applies to certian vin numbers. Which my jeep does not apply to. Chrysler says I may qualify for cost assistance with a co pay. Oh brother I have this huge fear it’s going to be crazy high. So I am going to do the repair myself
    if it’s not one thing with this POS it’s another. So disappointed in Jeep.
    Has anyone found a solution to the shaking at certian speeds???

  125. dennisb - Auto Tool Sales :

    Date: August 16, 2014 @ 9:33 am

    Terri all vehicles have certain issues. I haven’t heard of the vibration issue. Most of the time it could just be the condition of the tires or a wheel balance issue. One issue with some of the Liberty’s that I have heard of lately has been the inside door handles breaking. Count yourself lucky if yours haven’t broke. And be easy when working on the door panels for removal since they may be weak. Good Luck.

  126. Jeff :

    Date: August 18, 2014 @ 11:46 am

    My 2003 Liberty is now my daughters as well – this is the first window issue – but the driver window still works, goes up and down, but when going down the cable (I assume from the regulator) rolls out of the top of the slot. When rolling the window down it goes back into the slot with the window. IS this just a broken clip on the cable that I can fix – or is this a regulator replacement issue as well?

  127. dennisb - Auto Tool Sales :

    Date: August 18, 2014 @ 1:27 pm

    Jeff, I would take the door panel off and inspect it. Chances are you will need a regulator because they don’t sell just pieces. Good Luck.

  128. chris :

    Date: August 25, 2014 @ 12:06 pm

    Since we use the A/C more than rolling down the windows I removed the door panel plastic and used 2 small bungee cords to support the window. Hooked the bottom of the window, then stretched the other ends to a hole on the door panel. Reattached the plastic and door panel. Cheap and quick fix!

  129. dennisb - Auto Tool Sales :

    Date: August 25, 2014 @ 12:10 pm

    Chris, thanks for the comment. I like the dual suction cup idea too for a temporary fix.

  130. Jennifer :

    Date: September 2, 2014 @ 7:55 am

    My window currently will only go down a fraction of an inch, and the cable rolls up out of the slot similar to jeff’s problem, the window rolls back up to the top with no issue, but getting tired of it not being able to go down, I asked my fiancé to fix it for me as a birthday present. In googling how much it would cost I ran across this site. I decided to give Chrysler’s chat a try to see if I could get some of it covered because I damn sure want the brand new window and setup and not just a new regulator with the same problem. No luck. “ma’am your vehicle warranty expired in 2006 and there is no recall issued” Any idea of how to make this a cheaper fix? if I buy the metal piece that solves the problem and have someone from Goodyear, etc. install it will it be cheaper than taking it to the dealer and having them replace the window,

  131. dennisb - Auto Tool Sales :

    Date: September 2, 2014 @ 8:35 am

    Jennifer, any aftermarket shop would usually have lower shop rates than the dealer. You are best off taking this to your regular mechanic that you’ve used in the past that you can trust to do good work. Good Luck.

  132. bsr :

    Date: September 3, 2014 @ 3:50 pm

    I just want to get the rear drivers side window to stay up. Exactly how are people using the zip ties to keep it up? What do they mean that they put it around the plastic regulator and ‘metal rail’?


  133. dennisb - Auto Tool Sales :

    Date: September 3, 2014 @ 5:13 pm

    Once you get the door panel off you should be able to figure it out. You could also just use a dual suction cup without taking the door panel off. Good Luck.

  134. LisaMac :

    Date: September 10, 2014 @ 9:02 am

    I had both rear regulators replaced in 2010 and just had the right rear fail again :( I have been trying to reach Jeep to see if they will help? All I can get is “leave a voicemail”? Any advice? I may just disable it using the “wire tie” method.

  135. dennisb - Auto Tool Sales :

    Date: September 10, 2014 @ 9:07 am

    The original factory warranty for the entire vehicle is 3-36 (3 years or 36,000 miles whichever comes first). They extended this some vehicles for certain things. I doubt they will do anything about a repair that was made in 2010. Parts do fail, nothing lats for ever. That’s to be expected. There’s no open ended warranty from any car manufacturer. Good Luck.

  136. LisaMac :

    Date: September 10, 2014 @ 12:18 pm

    Thanks, I only asked because I had seen a post from this list:

    “Barry :

    Date: February 2, 2011 @ 8:10 pm

    I talked to a Jeep Service Rep (at the toll free # on their Website) this morning about the warranty extension for the window operators. He said it was issued for 2006 & 07 Liberty’s only.”

    And wondered if anyone else had heard this?

  137. dennisb - Auto Tool Sales :

    Date: September 10, 2014 @ 12:26 pm

    Yes, I heard that abbout 4 or 5 years ago when I worked at Carmax. We found out because an extended warranty company declined a repair because the manufacurer had extended their warranty. I would be very surprised now in 2014 that they do anything for a 2006 or 2007.

  138. LisaMac :

    Date: September 10, 2014 @ 1:18 pm

    Hey :) Good news! Yep mine is covered. They have extended that warranty to cover the “window lifter” on some vehicles. Never hurts to call and ask. Thanks so much!

  139. dennisb - Auto Tool Sales :

    Date: September 10, 2014 @ 1:50 pm

    That’s great. I am totally shocked.

  140. LisaMac :

    Date: September 10, 2014 @ 2:55 pm

    Me too! They have extended the warranty for the original owner for 7 years from the “In service” date. For the window lift plate, the warranty # is X27. I hope this helps someone else :)

  141. Karen :

    Date: March 24, 2015 @ 8:40 am

    In my 2004 Jeep Liberty, my front passenger side window is all the way down and does not seem to be loose so I have not been able to pull it up. Any idea on how I can get it up until I can have it repaired?

  142. dennisb - Auto Tool Sales :

    Date: March 24, 2015 @ 8:49 am

    With the door panel removed try tapping on the motor while working the switch. If that doesn’t work it may be necessary to unbolt the motor and then raise the window. Good Luck.

  143. OurDee :

    Date: April 2, 2015 @ 10:55 pm

    I have large zip ties holding up all four of my windows. Another failure point is the lack of notification of the extended warranty, or I would not have all four zip tied. That ticks me off even more.

  144. Franklin :

    Date: June 27, 2015 @ 8:03 pm

    My 2002 Liberty Sport rear driver window regulator went out yesterday. I’m assuming it’s the regulator. For now, I’ve put some heavy duty clamps to keep the window up.

    If this were the only problem with this Jeep, no big deal, but I’ve been through two radiators (second time radiator went out, it stranded in Montana in an area with no cell reception and in 100+ degree heat with a dog), water pump, A/C condenser (and a year after the repair, A/C not staying cold all the time), four speed sensors, and more misc repairs that I’m not remembering. All this in 40k miles from 65k to 105k.

    I’ve had half a dozen used Hondas and have never had this many problems with any of them.

    The 2002 Jeep Liberty model is a lemon. Buyer beware: DO NOT BUY A LIBERTY!

  145. dennisb - Auto Tool Sales :

    Date: June 29, 2015 @ 7:32 am

    Have to say I’d probably trust a 100,000 mile/13 year old Honda over a Jeep same age and miles, for dependability. Maintenance does play a large factor also. Thanks for the comment.

  146. Tim R :

    Date: July 19, 2015 @ 11:59 am

    I installed a new right rear window regulator in a 2004 Jeep Liberty a few months ago. The window dropped again and it appears that when the window is raised all the way, the retainer clip pops out. I don’t know why this is happening?

  147. dennisb - Auto Tool Sales :

    Date: July 20, 2015 @ 7:02 am

    I’d check the operation with the door panel off. Maybe something needs adjustment or the clips tightened up. Good Luck.

  148. Steve R :

    Date: August 5, 2015 @ 10:43 am

    Are there two different size regulator clips holes? I just replaced the regulator and motor RR on my 2005 liberty and can not get the metal nipple back into the slop on the plastic clip far enough to get the metal clip on it.

  149. dennisb - Auto Tool Sales :

    Date: August 5, 2015 @ 11:08 am

    Not that I’m aware of. But by comparing them you should be able to see. Good Luck.

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