OTC Genisys Scan Tool Questions – Best Deal Now FAQ

9:20 am Auto Scan Tool
OTC Genisys Scan Tool
OTC Genisys scan tool screen shot with 3.0 operating system booting up.

DenLors has many automotive tools for sale and we answer many questions everyday. The questions below were asked recently related to Genisys scan tools and I thought I would share my responses, in case it may help others when considering the purchase of a Genisys scan tool, accessories or European software updates. Keep in mind information on software and limited time deals are obviously time sensitive, so consider the date of this post. You may also be interested in a previous post – OTC Genisys Still Hard to Beat.

Question: I’ve been looking at automotive scan tools recently. What is the best deal you have on a Genisys scan tool right now?
 
Answer : The OTC 3484 is a factory refurbished scan tool that comes with 2007 Domestic and Asian software installed, also 08 Asian and Domestic software update coupons are included free right now. The OTC3484 has a red power button which is important to know because this means it has a faster processor than the models that have a grey button.
 
Question: I would like to have a software update that covers European autos for my Genisys, which software update should I purchase?

Answer: If you already have the Euro cables and an older Euro update like 2003, the OTC 3421-73  (2005 European update) is the most recent Euro update for the Genisys right now. If you don’t have the cables see the OTC 3421-74. But OTC says if you wait for a couple of months (til around January 2009) the new European software update will be available, possibly up to 2008, instead of 2005. It makes sense to wait if you can to take advantage of the extra coverage. 

Question: I see a place at check out for a discount coupon. Do I get a discount when I buy a Genisys Scan Tool?

Answer: Yes, we offer discounts on purchases over $1,000, see the Discount Coupon info. Basically, you get 3% off (DLTSAVE3) on purchases between one to two thousand dollars and 4% (DLTSAVE4) of on purchases over two thousand dollars.

Question: What’s my total going to be after sales tax and everything?

Answer: We only charge sales tax in if shipping within our state (Florida). So if you’re outside Florida there is no sales tax charged. Just the price of the tool, free shipping (over $99) and no sales tax.

Question: I’m ready to buy a Genisys for my shop. How much is shipping and how long before I can expect delivery?

Answer: Ground shipping is free. Usually delivery times range from 1 to 6 days. We ship from the closest stocking warehouse to our customer and email a tracking information link once it ships so you know when to expect it.

Question: Do you have a Genisys replacement battery pack and charger available?

Answer: Yes, the replacement battery pack for the Genisys is the OTC 239180 and the charger or transformer is an OTC 3421-04.
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10 Responses
  1. Hassen :

    Date: December 18, 2008 @ 4:46 pm

    Do you sell a scan tool which can read the transmission fluid temp from a ford explorer?

  2. dennisb on the Genisys Scan Tool :

    Date: December 18, 2008 @ 4:48 pm

    Hassen, Thanks for your inquiry. The Genisys scan tool (which is the best buy in my opinion for the money) can access transmission data. I checked on a 2004 Explorer we have here and it does show transmission temperature.

  3. James :

    Date: January 16, 2009 @ 3:46 am

    I recently aquired an OTC genisys with pathfinder 2000 really cheap. Can I update it? It is like new. I am looking at Auto X-ray. Thanks

  4. dennisb - Auto Tool Sales :

    Date: January 16, 2009 @ 7:53 am

    James, the Genisys software can be upgraded or you may want to resell it and buy the Auto X-Ray you mentioned. Both are good scan tools, however if you want more access to different systems you may want to update the Genisys.

  5. Tom Huynh :

    Date: February 5, 2009 @ 12:28 am

    Regarding the European Update, Is possible to install the european update software to the scan tool without having the 2003 software already installed?
    Does the starter kit software unlocks the european functionality?

    I would only use the OBDII connection without any need for the other cables.

  6. dennisb on the European Software :

    Date: February 5, 2009 @ 1:09 pm

    Tom, you can upload the European software as long as the scan tool has 2.0 or 3.0 operating software. You are able to access vehicle enhanced data only if you have the vehicle specific cables though. The update wouldn’t really help unless you have these cables as well. Now you can access OBD generic codes with what you already have.

  7. rehan :

    Date: August 26, 2009 @ 1:00 pm

    I need a new update and cable, can, GM, Ford and Dodge and flash programing PCM VCM BCM TCM.

  8. dennisb - Auto Tool Sales :

    Date: August 26, 2009 @ 1:11 pm

    Rehan, Updates are available, I’m not sure your going to be able to flash with the Genisys though. You may want to call OTC and talk to tech support (Phone 800-533-6127) to find out more on the flashing capability. As far as I’m aware accessing is possible with most systems but not flashing.

  9. Tim :

    Date: September 23, 2009 @ 10:11 am

    I am looking at OTC Genisys scanners and your site has the 3484 with free 2008 software upgrade coupons. I want to be sure the coupons are still valid before purchasing as OTC said they are not honoring them when I called them to ask and they said to ask the seller of the item to check the dates on the coupons included to be sure.

  10. dennisb - Auto Tool Sales :

    Date: September 24, 2009 @ 6:55 am

    Tim, Thanks for the inquiry. We’ve been getting that question a lot. The coupons are good, the person that you talked to was misinformed. However, we are out of the 3484 with 07 loaded and coupons. The good news is that we have the OTC3484 in stock right now with Domestic / Asian with 08 ALREADY loaded! Supplies are limited but this is a great deal while they last.

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